Learn how to note your child's attendance on any given day, what to do when they are sick or absent and find out what happens over statutory holidays.
What about holidays?
The centre is open all year except statutory holidays and two weeks at Christmas. Fees are to be paid for all days that Spotted Frog is open regardless of illness and family holidays. Fees are not charged on statutory holidays. Two weeks notice is required if your child is leaving Spotted Frog.
What if my child is sick?
If your child is unwell we cannot accept him/her at the centre. Children should be kept at home if they show any of the following symptoms:
- a high temperature
- an unidentified rash
- inflamed throat or eyes
- an upset stomach or diarrhoea.
If your child has had diarrhoea or vomiting, in keeping with the Ministry of Health regulations, they will be required to stay away for 48 hours.
We would appreciate a phone call in the morning if your child is not going to attend.
Once your child is well enough to return but still needs medication we are happy to administer it. You must note this on the medicine sheet.
If your child has long term medication, such as an asthma inhaler, you can fill in one form to last the whole time. We cannot administer any medication without signed permission from you.
If your child becomes unwell during the day we will phone you or the person that you have designated as the contact person.
You can find out more about illnesses and the recommended time to keep them home, outlined on our Exclusion Policy
Who can pick up my child?
- You or any pre-arranged person can pick up your child.
- We will not release your child to the care of anyone that we have not been informed about.
- It is vital that you let a supervisor know about any changes to normal arrangements.
- The centre management must be aware of any custody issues.
- Confidentiality will be maintained at all times.